Organisations that ignore their Customer will die. At Ernest we believe that, to be truly user-centric, your customer will be embedded in your processes and vice versa.
User-Centric Design and Innovation includes:
- User-centricity – a focus on customer value
- Co-creation – embedding the Customer in innovation
- Innovation Culture – creating an environment to experiment, fail and learn
- Execution – Evolving big ideas to deliverable value slices
Have a project that you think we could help you with?
We’d love to hear from you. We’re a multi-disciplined team of design thinkers, program managers, agile practitioners and people coaches. Get in touch now.