User Centred Design

Organisations that ignore their Customer will die. At Ernest we believe that, to be truly user-centric, your customer will be embedded in your processes and vice versa.


User-Centric Design and Innovation includes:

  • User-centricity – a focus on customer value
  • Co-creation – embedding the Customer in innovation
  • Innovation Culture – creating an environment to experiment, fail and learn
  • Execution – Evolving big ideas to deliverable value slices

Have a project that you think we could help you with?
We’d love to hear from you. We’re a multi-disciplined team of design thinkers, program managers, agile practitioners and people coaches. Get in touch now.